Dead Vive controller

Buruberii
Contributor

Dead Vive controller

Two days ago i Played the game Vtol VR oon steam and one of my controllers lost power. so i set it to charged and wathced a movie. so when i got back i saw the white light as if it was fully charged. but as soon as i unplugged it. the red blinking light started. i can use the controller for 30 ish sec before it looses it's power. is there an easy fix to this or am i doomed to buy a new one of send it to repair?

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Vive Staff

Re: Dead Vive controller

How old is the controller? You may have a defective controller/battery. Have you charged the controller with adapters/cables other than the ones originally supplied with the Vive? 


David R

Technical Specialist - San Francisco, CA; Monday-Friday

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Buruberii
Contributor

Re: Dead Vive controller

the controllers is less then a year old i got them in january/febuary 2017. and i have only use cables that was in the package for the controllers

Vive Staff

Re: Dead Vive controller

@Buruberii

 

That does sound like there's something wrong with the controller. Have you contacted our support chat?

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
Buruberii
Contributor

Re: Dead Vive controller

i think i did something like that yeah. but i havent heard anything from it so might not have. 

Buruberii
Contributor

Re: Dead Vive controller

I think i did something like that yeah. but i havent heard anything from it so might not have. 

Vive Staff

Re: Dead Vive controller

If you PM me your name and email address I can look it up and see if anything was done.

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
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