Constant Errors when trying to use Viveport Subscriptions

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GxMech
Contributor

Constant Errors when trying to use Viveport Subscriptions

Everytime I try to load a game in my subscriptions I get an Exception Error.  Pretty frustrated at this point.  I cnacelled my Subscription. I suggest Vive stick to developing hardware and let Steam handle the software.

Vive Staff

Re: Constant Errors when trying to use Viveport Subscriptions

@GxMech

What exception error were you getting? Did it occur only on your subscribed titles?

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
GxMech
Contributor

Re: Constant Errors when trying to use Viveport Subscriptions

John,

 

Thank you for the quick response.  I have been getting "UnexpectedException" Errors for only my Subscription games.  I have read that Nortons 360 can cause this issue, but I am running webroot and its not a factor in my case.  

 

Frank

GxMech
Contributor

Re: Constant Errors when trying to use Viveport Subscriptions

I have tried everything to get these games to work.  I have made the right decision to cancel my subscription.  Seems VIVE is only interested in collect my money and not correcting the issue.  Buyer Beware! 

Vive Staff

Re: Constant Errors when trying to use Viveport Subscriptions

@GxMech

 

We're sorry to hear that. Are you having any other troubles with Viveport?

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
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