03-18-2017 01:05 PM
After a few months off, I plugged in my Vive and Windows dissapeared and had to be reinstalled.
This is very repeatable. Has anyone seen this issue?
03-20-2017 11:16 AM
Welcome to the forums,
That's quite the issue. Can you describe it in more detail? Screencaps or photographs would be excellent as well.
03-20-2017 11:40 AM
I hadn't used the headset for several months but did allow the VIVE updates to install since my last use. I also haven't had any VIVE issues in the past 6 months or so of use.
When I plugged in the VIVE and launched Steam my PC (MSI GT72 and Nvidia 980M) rebooted uncommanded. Upon restart there is no OS to be found.
I reinstalled Win 10 64, and tried this 3 times with repeatable results. I'm now exploring what to try next. I found one instance on the web where someone experienced the same issue but offered no solutions.
I haven't identified exactly when the installation fails. Any suggestions for trying things or for a good installation sequence to test the issue.
03-20-2017 11:59 AM
Could you send a video of this? I'd really like to see it.
03-21-2017 09:37 AM
03-21-2017 10:17 AM
I'm very interested in seeing what's going on and getting your Vive working again!