Cant pay with PayPal

Zszywacz
Contributor

Cant pay with PayPal

So I tried to buy subscription, witch free trial. Total cost was 0.00PLN (my currency) and subscription was 39.00 PLN, well i have 155 PLN on my PayPal account and it still ask me for a credit card data when I'm trying to pay. I tried changing my main currency, and exchanging it to EUR and USD, nothing works, than i added some more money to my account. It still ask me for a credit card data. I tried to buy some cheap games on steam to check if this is PayPal issue, and everything works fine. Than i tried to just buy 3 month subscription that cost115 PLN, and same thing happened.  I have more than enough money on my account and i can't buy subscription.

 

EDIT ----------------------

 

I just added 100 PLN to my VIVE account using paypal, with no problems at all... So why i still can't pay for subscription?

Vive Staff

Re: Cant pay with PayPal

@Zszywacz

 

You were able to use paypal to add money but not to buy a subscription? Can you PM me your login email? I'll take a look at your account and see if there's any indiciation of why this is happening.

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
Zszywacz
Contributor

Re: Cant pay with PayPal

Yes, I cant tell why, but i had no problem adding 100PLN to my account, but i still cant pay for a subscription, expect now I have even more money on my PayPal Account. It keep asking me for the credit card info, only time it happened before was when I had no money on my PayPal, but now I have more than enough in 3 different currencies...

 

I checked on the other platforms and i have no problem paying for anything, my sportif and netflix subscription works fine. Only problem I have is on my vive account.

 

I'm logging in with my google+ account.

daivatam
Visitor

Re: Cant pay with PayPal

Yes same thing here...from Romania...no way to pay ...will not work thry paypall or credit card....Smiley Sad I purchaset an vive and from about a week I am trying to pay for subscription...in vain....

Vive Staff

Re: Cant pay with PayPal

@daivatam

 

Please PM me with your Viveport account information.

Thank you!

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
Vive Staff

Re: Cant pay with PayPal

Hi @daivatam,

 

I PMed you with the solution to your problem.  

 

Cory