06-13-2017 03:20 AM
When I launch Steam VR i get a message saying "viveport://launchviveport Application not found". Have reinstalled several times and had Vive toubleshoot this over many days. What do I do now?
Solved! Go to Solution.
06-13-2017 09:17 AM
Are you launching from Vive or from Steam?
06-13-2017 05:34 PM
I can't launch it from Vive because it will not successfully install. When I open Steam VR I get a dialog box that says:
This is as far as I can get. I've had the online support people reinstall Vive and Steam several times, to no avail. This started happening after I did the Windows 10 creative update.
06-16-2017 10:10 PMSolution
Just wanted you to know that I found the problem this evening here in the forum. The issue is that when you uninstall the Vive software, there is a hidden file folder that doesn't get deleted that was causing the reinstall to not work properly. You have to go into C:\ProgramData (it' s a hidden file in Windows, so you have to make sure that you make hidden files visible), and rename or delete the HTC file folder. Then you can run a new install and Viveport works fine. If for any reason an uninstall is necessary, this is a step that will need to be performed as part of a troubleshoot.