Re: Cancelled subscription. Download problem still not solved.
Hi there @atcurtis, apologies that I didn't reply to your previous post. It's actually being investigated, but I didn't have an update.
If you did get charged because of a late cancellation, please PM me the email address you used, and I'll get you refunded ASAP. Again, apologies; I'll get you an update when I have more details to share.