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Cancelled subscription. Download problem still not solved.

Contributor

Cancelled subscription. Download problem still not solved.

[ Edited ]

Cancelled too late so I've paid money for zero service. Clicking the download button still does nothing.

 

No response received from tech support post.

Looks like I won't be using VivePort again anytime soon.

 

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Community Manager

Re: Cancelled subscription. Download problem still not solved.

Hi there @atcurtis, apologies that I didn't reply to your previous post. It's actually being investigated, but I didn't have an update.

 

If you did get charged because of a late cancellation, please PM me the email address you used, and I'll get you refunded ASAP. Again, apologies; I'll get you an update when I have more details to share.



Stephen Reid
- Community Wrangler

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