05-11-2017 01:10 AM - edited 05-11-2017 01:11 AM
Cancelled too late so I've paid money for zero service. Clicking the download button still does nothing.
No response received from tech support post.
Looks like I won't be using VivePort again anytime soon.
Solved! Go to Solution.
05-11-2017 10:12 AM
Hi there @atcurtis, apologies that I didn't reply to your previous post. It's actually being investigated, but I didn't have an update.
If you did get charged because of a late cancellation, please PM me the email address you used, and I'll get you refunded ASAP. Again, apologies; I'll get you an update when I have more details to share.
08-25-2017 01:09 AM
dude - they have charged me 3 times - I cancelled literally 1 month after if not sooner - once I saw it on my acct - I sent an email to them stating to cancel. Since I couldnt find a proper way of cancelling. I am sooo **bleep**ing pissed off they have charged me 3 times since and I have emailed them EVERY **bleep**ING TIME. and they have cost me $68 in overdraft fees. sorry my bad I just got hit for another $34 - and was not approved. Now I have to cancel my **bleep**ing debit card for this **bleep**ing company. and will have to change my debit card # on all my accounts that have reoccurring payments.
Pissed the **bleep** OFF
08-25-2017 01:24 AM
This is for ROCKJAW - Please take care of my **bleep** and email me firstname.lastname@example.org so I can give you my number to call me for VIVEPORT TO CALL ME - I need to speak with you or at this point any living being at this company in reference to my acct. For three months have you not only **bleep**ed me over but caused me to have several overdraft fees.
I budget - and this was cancelled awhile ago - id say at least 1 month in after ordering it - if not sooner.
Sincerely and pissed TF off,
08-25-2017 09:51 AM
08-28-2017 12:14 PM