08-05-2017 07:24 PM
08-07-2017 10:09 AM
Make sure you don't have anti-virus software blocking the Vive software. Does steam work okay? You said you tried to log in via the website as well but that didn't work?
08-07-2017 10:42 AM
08-07-2017 10:58 AM
@Ants in my eyes Johnson Did you install the Viveport software as an administrator? And just to be sure, you do or don't have Anti-virus software on the computer?
08-07-2017 02:49 PM
Make sure when you uninstall everything to reinstall that you remove all five pieces of the software.
Have you tested the software on any other computers or just this one?
If you can log in via the website or the app, your account should be fine. Something is preventing it from connecting to the server, so we need to isolate that. Can you tell me more about your software and set up? Do you have built-in firewalls (corporate or personal) or anything like that? Any VPNs or other network utilities that you use on the PC?
08-08-2017 09:47 AM
08-08-2017 10:46 AM
Could you provide a screenshot of the error you're getting?