Can't cancel viveport

cidion
New Arrival

Can't cancel viveport

I can't cancel my viveport subscription. When I log in there is no record of the order. I have 2 HTC Vive logins for some reason, and when I log into each of them it's the same thing. Who can help? 

Vive Staff

Re: Can't cancel viveport

@cidion

 

If you have a viveport subscription, you'll have a confirmation email. If you can find that email, that should give you the email associated with the account you used. If you're still having trouble with that, send me a PM here and I'll give you instructions to email us.

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

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