We just bought an app (theblu) through Viveport.
We had to uninstall and re install Vive.
After re install - the app asks that we pay for it again.
We are logged in when trying to access the app.
Ticket id will be provided in private.
Hi @ByondAre you logging in with the same ID that you purchased the software with?Thank you,-John C
Of course I am using the same id.
What is the ticket ID? Please send in private messages.