2 weeks ago
We are currently investigating this branch of issues - please standby while we look into this. We may contact you to retrieve logs.
Technical Specialist; San Francisco, CA
Same issue here, and when I try to reinstall, it shows that there is only a 7MB download missing (presumably the desktop app). When I want to install that, I get a large dialog saying "Couldn't download Vive software - Something went wrong while downloading the software for Vive." This only happens for the vive desktop software which I apparently need to get into Viveport. I too have not been able to ever have this successfully work, which is a bummer.
Same issue here, I think this desktop app is supposed to be installed in the background, maybe one of those black windows that pop-up when you run the main installer.
I've been trying to manually install it from:
C:\Program Files (x86)\ViveSetup\Updater\App\PCClient
But it fails every time I try, one time it said account already exists, now it just fails.
I've removed all vive software and re-installed about 5 times now.
I'm just going to stick with SteamVR as it seems to run without issue.