Can't Install Vive Desktop App

Professor-Badger
Settler

Re: Can't Install Vive Desktop App

Hey do you have the link to that reddit post or the file? I've been suffering from the same problem and have had a time trying to get it to work.
Vive Staff

Re: Can't Install Vive Desktop App

We are currently investigating this branch of issues - please standby while we look into this. We may contact you to retrieve logs. 


- David R

Technical Specialist; San Francisco, CA

damarv
New Arrival

Re: Can't Install Vive Desktop App

Same issue here, and when I try to reinstall, it shows that there is only a 7MB download missing (presumably the desktop app). When I want to install that, I get a large dialog saying "Couldn't download Vive software - Something went wrong while downloading the software for Vive." This only happens for the vive desktop software which I apparently need to get into Viveport. I too have not been able to ever have this successfully work, which is a bummer.

nnhood
Settler

Re: Can't Install Vive Desktop App

Same issue here, I think this desktop app is supposed to be installed in the background, maybe one of those black windows that pop-up when you run the main installer.

 

I've been trying to manually install it from:

C:\Program Files (x86)\ViveSetup\Updater\App\PCClient

 

But it fails every time I try, one time it said account already exists, now it just fails.

I've removed all vive software and re-installed about 5 times now.

I'm just going to stick with SteamVR as it seems to run without issue.

 

M

nnhood
Settler

Re: Can't Install Vive Desktop App

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nnhood
Settler

Re: Can't Install Vive Desktop App

Here is the log file

 

www.nnhood.com/viveport2.txt

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