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Can't Install Vive Desktop App

Contributor

Can't Install Vive Desktop App

I cannot install the desktop app. I run the ViveSw.exe file but mid install I get a message saying it cannot find the installation package for Setup_VivePCClient.msi.

 

I also received this same error when running the ViveSetup.exe

 

Windows 10

9 REPLIES
Pioneer

Re: Can't Install Vive Desktop App

I went ahead and jumped on my laptop and headed over to - https://www.vive.com/us/setup/ - and downloaded the installer fresh.

 

Worked with no issues - and I am also on Windows 10(Pro).

 

Try re-downloading it from the link above?

 

Also - are you an administrator on that machine? Have you tried to run the file with elevated privileges (right click, Run as Administartor)?

Contributor

Re: Can't Install Vive Desktop App

I've tried a fresh install a few times from the vive site.

I have tried turning off the firewall and running as admin.

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Vive Staff

Re: Can't Install Vive Desktop App

@Quickie

What URL are you downloading from?

Thank you,

-John C

"Welcome to the desert of the real."
Contributor

Re: Can't Install Vive Desktop App

From the main Vive site.

https://www.vive.com/us/setup/

Vive Staff

Re: Can't Install Vive Desktop App

@Quickie

I just sent a message up to our development team to see if they know what's causing this. It seems to be working fine for me too.

You're located in the US, right?

Thanks,

-John C

"Welcome to the desert of the real."
Contributor

Re: Can't Install Vive Desktop App

[ Edited ]

I am in the US. Maryland

Vive Staff

Re: Can't Install Vive Desktop App

@Quickie

Try downloading from here: https://www.viveport.com


Thanks,

-John C

"Welcome to the desert of the real."
Contributor

Re: Can't Install Vive Desktop App

@Synthesis

Sorry to say that I get the same error with that link as well. It says software installed, but I still don't have the desktop app. It gives me Vive Home and Vive Dashboard.

Vive Staff

Re: Can't Install Vive Desktop App

@Quickie

I sent you a link to a tool that might help. Let me know in the PM.

Thank you,

-John C

"Welcome to the desert of the real."