Can't Install Vive Desktop App because it cant install steam (it's already installed)

Ryanglass87
Contributor

Can't Install Vive Desktop App because it cant install steam (it's alr...

I can't Install Vive Desktop App because it cant install steam (it's already installed.)

 

I try to install the app, it installs to 100% the gets stuck on steam installation below straight after.

 

i previously had it working and had to perform a system restore to an earlier point in time before it was installed due to faulty programs. could there be old files left behind?

 

also does it make a difference my steam folders and games installed on my D: drive? i did change the viveport location installtion to the other drive to see if it made a difference and it did not.

Vive Staff

Re: Can't Install Vive Desktop App because it cant install steam (it's...

@Ryanglass87

 

This might be a silly question, but did you try uninstalling Steam first? Also, where are you downloading the Vive Desktop App from? www.vive.com right?

Thanks,

-John C

"Welcome to the desert of the real."
Ryanglass87
Contributor

Re: Can't Install Vive Desktop App because it cant install steam (it's...

yeah i reinstalled the lot again, still not working.

 

i have games to redeem and also the subscription too and cant get past the installation.

 

Vive Staff

Re: Can't Install Vive Desktop App because it cant install steam (it's...

@Ryanglass87

 

Have you seen this thread? This might help you.

 

http://community.viveport.com/t5/Technical-Support/Vive-Software-Installer-Known-Steam-Issue-amp-Wor...

Thank you,

-John C

"Welcome to the desert of the real."
Ryanglass87
Contributor

Re: Can't Install Vive Desktop App because it cant install steam (it's...

no unfortunately this doesnt work either Smiley Sad

 

im totally stumped now..

 

is there a standalone vive port that doesnt require steam installation double barrelled?? 

Ryanglass87
Contributor

Re: Can't Install Vive Desktop App because it cant install steam (it's...

hello htc? anybody out there?

 

i just want access to access vive port and spend a bit of money lol

 

come on, there's bound to be something you guys can do to help me???

Vive Staff

Re: Can't Install Vive Desktop App because it cant install steam (it's...

@Ryanglass87

 

The link I provided is the only known good work around at this time. You could also try uninstalling Steam first. We're hoping this is resolved soon with a future update from Valve.

Thank you,

-John C

"Welcome to the desert of the real."
Highlighted
Vive Staff

Re: Can't Install Vive Desktop App because it cant install steam (it's...

@Ryanglass87,

In every instance we tried, simply exiting out of the installer when the Steam error occurs worked. The Vive software should be installed at this point and will appear as "Vive" under the start menu. You can also try looking in the installation directory that was selected during the install process. Exiting out of the installer at that stage will not remove the files previously installed to that point so the Vive software should be accessible. 


- David R

Technical Specialist; San Francisco, CA