Are reflective surfaces still a problem?

SOLVED
DjBasA
Explorer

Are reflective surfaces still a problem?

according to valve, they fixed it in an update a long time ago, but i'm not sure if their fix actually fixed it.

Screenshot: https://imgur.com/uY08COt

 

Cause my windows get really reflective if it is dark outside and/or my roller shutter is closed.
Thats what i'm mostly concerned about, cause i don't have curtains, only the shutters.

Vive Staff

Re: Are reflective surfaces still a problem?

@DjBasA

 

I wouldn't rule it out. I don't know exactly what they did to fix the reflection issue, but as you can imagine, some surfaces/objects are going to reflect differently that others, so it's likely not a simple issue that can be resolved with a software update.

In our own tests we find that reflections still provide a challenge and recommend that such surfaces be covered or moved when possible.

Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
DjBasA
Explorer

Re: Are reflective surfaces still a problem?

what about windows at night? that can be quite reflective and i can't easily fix it, cause i don't have curtains, things like my mirror and tv i can easily cover up with a towel if they cause problems.

Vive Staff

Re: Are reflective surfaces still a problem?

@DjBasA

 

Am I correct in surmising that you are considering getting Vive but you don't have it yet?
You mentioned shutters that you can close? I wouldn't worry about windows too much, mirrors and other opaque but reflective objects tend to cause more trouble.

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
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Vive Staff
Solution

Re: Are reflective surfaces still a problem?

@DjBasA

To add on, since the launch of the Vive, the software and firmware have advanced and are better able to tollerate minor environmental reflections. I like to think of the Vive as a vampire; it doesn't like mirrors or direct sunlight. 


David R

Technical Specialist - San Francisco, CA; Monday-Friday

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mercmobily
Contributor

Re: Are reflective surfaces still a problem?

Hi,

 

My 2c as a humble new user...

I had a huge tinted window. I was plagued by tracking problems for days. I places a curtain in front of the big window, and ALL of my problems disappeared. Completely.

(Night time, daytime, shutters... didn't make a difference)

 

I would get rid of ANYTHING reflective. And especially Windows.

 

Merc.

Vive Staff

Re: Are reflective surfaces still a problem?

@mercmobily

 

A tinted window would definitely cause a problem! Usually, thick curtains are the best solution to that type of issue! If you don't have curtains at the moment, you can test with a thick blanket just to see how it looks.

 

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
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