Are reflective surfaces still a problem?

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DjBasA
Explorer

Are reflective surfaces still a problem?

according to valve, they fixed it in an update a long time ago, but i'm not sure if their fix actually fixed it.

Screenshot: https://imgur.com/uY08COt

 

Cause my windows get really reflective if it is dark outside and/or my roller shutter is closed.
Thats what i'm mostly concerned about, cause i don't have curtains, only the shutters.

Vive Staff

Re: Are reflective surfaces still a problem?

@DjBasA

 

I wouldn't rule it out. I don't know exactly what they did to fix the reflection issue, but as you can imagine, some surfaces/objects are going to reflect differently that others, so it's likely not a simple issue that can be resolved with a software update.

In our own tests we find that reflections still provide a challenge and recommend that such surfaces be covered or moved when possible.

Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
DjBasA
Explorer

Re: Are reflective surfaces still a problem?

what about windows at night? that can be quite reflective and i can't easily fix it, cause i don't have curtains, things like my mirror and tv i can easily cover up with a towel if they cause problems.

Vive Staff

Re: Are reflective surfaces still a problem?

@DjBasA

 

Am I correct in surmising that you are considering getting Vive but you don't have it yet?
You mentioned shutters that you can close? I wouldn't worry about windows too much, mirrors and other opaque but reflective objects tend to cause more trouble.

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
Vive Staff
Solution

Re: Are reflective surfaces still a problem?

@DjBasA

To add on, since the launch of the Vive, the software and firmware have advanced and are better able to tollerate minor environmental reflections. I like to think of the Vive as a vampire; it doesn't like mirrors or direct sunlight. 


David R

Technical Specialist - San Francisco, CA; Monday-Friday

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mercmobily
Contributor

Re: Are reflective surfaces still a problem?

Hi,

 

My 2c as a humble new user...

I had a huge tinted window. I was plagued by tracking problems for days. I places a curtain in front of the big window, and ALL of my problems disappeared. Completely.

(Night time, daytime, shutters... didn't make a difference)

 

I would get rid of ANYTHING reflective. And especially Windows.

 

Merc.

Vive Staff

Re: Are reflective surfaces still a problem?

@mercmobily

 

A tinted window would definitely cause a problem! Usually, thick curtains are the best solution to that type of issue! If you don't have curtains at the moment, you can test with a thick blanket just to see how it looks.

 

Thanks,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F