Vive Setup disappears after launching

Maskut
New Arrival

Vive Setup disappears after launching

When launching the Setup it just opens a blue window telling me it's installing. After that it just disappears but it's stil visible in the Taskbar.Screenshot (45).pngWhen starting the setup.Screenshot (44).pngAfter the setup is gone.

Runander
New Arrival

Re: Vive Setup disappears after launching

Same for me except it doesn't stay in the task bar, it dissappears competely.
Vive Staff

Re: Vive Setup disappears after launching

@Runander @Maskut, This seems to be an error that hasn't been reported in the past. I've started an internal thread to investigate the problem - I will not hear back from them until after the weekend.

 

If you are using the setup as part of your initial Vive setup; you can still use the hardware by installing SteamVR through the Steam Client. 


David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Maskut2.0
New Arrival

Re: Vive Setup disappears after launching

The same problem occurs with the SteamVR Room Setup. (Had to create a new account because when i tried to log in via Steam it told me access was denied.)
Vive Staff

Re: Vive Setup disappears after launching

@Maskut @Runander I am sending you both a PM 

 

@Maskut2.0, That application is managed and developed by Valve. If you experience a similar issue, it may indicate that you have a deeper issue within your windows installation and you may experience similar errors with other software. 


David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Vive Staff

Re: Vive Setup disappears after launching

@Maskut @Runander @Maskut2.0, this may be a correupted temporary installation file. Can you try the following steps:

  1. Delete the folder  %localappdata%\temp\ViveInstall.<version number>. The current version number is 3.0.5.0 as of this post. You can use window's search function to find this folder. 
  2. Execute the Vivesw installer again. 

David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM