Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

andrewtric
Explorer

Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

Just got my new headset, can't seems to set it up maybe its the cabeling issue, anyone familiar with this? I am using Microsoft Surface Book 2 i7-8650u, 15", 16gb, 256g Ssd, NVDIA-GTX-1060 6gb, Windows 10 .

 

According to Microsoft, the default display was the Intel 620 graphic card, and the NVDIA graphic card kickin when the system needed it. Any idea to make the NVDIA a defaul graphic card?

 

Having issues 208, can't get it connected tried different cabels.

 

DISPLAY.PNGRENDER.PNG

attribute fail.PNGnot ready.PNG

andrewtric
Explorer

Re: Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

@VibrantNebulaPlease help! attribute fail.PNGnot ready.PNG

 

1. I first tried to connect my HTC VIVE PRO HMD to my computer through below setting. Using a BELKIN MINI DP > HDMI + HDMI ADAPTER > MINI DP to my computer, and It doesnt seems working the error 208 is still showing. My headset has this red light on the left

 

 

IMG_1397.JPG

 

2. And I've tried another option connecting the Link box through my MINI DP > HDMI CABLE (The white BELKIN cable on above photo) to HDMI  ADAPTER > USB C (Through the adapter below) And still not working...

 

IMG_1400.JPG

 

3. My Third go is to get the MINI DP MALE TO MALE cabel - (eBay link HERE) Hopefully this will work!

s-l1600.jpg 

Vive Staff

Re: Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

@andrewtric, I have a few comments:

  1. This setup did not work because HDMI and Displayport and not interchangeable in the context of a VIve Pro. The HDMI standard simply cannot output the bandwidth required to drive the Pro's displays. No HDMI device or adapter will work with the Pro in any configuration. 
  2. Same as above
  3. I have no experience with this cable but it's on the right path. The cable needs to be Displayport 1.2+ and able to transmit a minimum of 20Gbps. The three foot variant of this cable has been proven time and time again to reliably work and it's the only one I'm comfortable recommending: http://a.co/jlheIhy

On a broader note, the surface 2 is geared towards portability and not power. It seems like that series maxes out at GTX1060 chipsets. The 1060 variation is under the minimum recommendation of a GTX1070 and some experiences may be heavily supersampled down. Overall, this is unfortunately not the best machine for a Pro. 

 

Edit: I'm typing this from mobile so I missed some of your message. Here is where you modify the default device in the Nvidia control panel. 

Screenshot (1) (5).png


David R

Technical Specialist - San Francisco, CA; Monday-Friday

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andrewtric
Explorer

Re: Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

@VibrantNebulaYou are amazing! I should've asked here first befreo trying to be smart and go get all those useless cabels!!

 

The eBay one has a maximum 8.64Gbps, so that one I am getting will not even work. Can I get THIS  instead (sounds better, it has a 21.6Gbps bandwidth).

 

Thanks so much! I've tried so many peoplels from Microsoft to HTC Support... I am a designer mainly will use the Vive to draw (Tilt Brush or Gravity Sketch), not so much in Gaming, so hopefully my machine handling it ok!

 

 

Vive Staff

Re: Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

@andrewtric, I haven't tested that specific cable firsthand since they're not widely available in NA but Lindy is one of the highest quality brands when it comes to DisplayPort. It has a very high chance of working if you get the 1 or 2 meter version. DisplayPort overall is not really designed to carry high bandwidth signals at lengths longer than 2M; it's a short run, high bandwidth standard. 

 

If you get it up and running you may have to learn how to use the SteamVR supersampling slider. I have a 1060 laptop and sometimes have to use the manual override option in SteamVR's Video settings tab to hit framerate. If the pro ends up not working out, this laptop seems suitable for the standard Vive. 


David R

Technical Specialist - San Francisco, CA; Monday-Friday

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andrewtric
Explorer

Re: Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

Thanks again @VibrantNebula, my first VR experience and hopefully the hardware dont get on my way much!

 

I was thinking to get the shorter one (0.5m), but with the same DisplayPort 1.2, the shorter one at Lindy only carrying a maximum of Bandwidth:17.28Gbps total in High Bit Rate 2 (HBR2) mode (SEE HERE);

 

Compared to the one I've bought (HERE), its 3m length but its a newer version that carries 21.6Gbps.

 

Shoud I just get the shorter one with lower maximum bandwidth? Cheers!

 

 

Vive Staff

Re: Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

@andrewtric, I think both of them have a good shot at working but it's really impossible to say without firsthand testing. Lindy is a pretty reliable brand overall. As I said above, I've really only been recommending a single brand of cable because it's both reliable and also affordable so I have limited knowledge of other cables. 


David R

Technical Specialist - San Francisco, CA; Monday-Friday

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andrewtric
Explorer

Re: Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

hi @VibrantNebula It works! Finally! THANKS VERY MUCH!!!The cable is beautifully done in high quality tho, the 3meter version works great too.

 

Now I have another issue here showing up in my Stream VR- ERROR 202. Wonder how to make the Compositor full screen? I tried to launch few of the VR program it doesnt seems working... One more step to set thing up! Thanks again!

 

compositor not full screen.PNG202.PNG

Vive Staff

Re: Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

@andrewtric, I'm glad we've made some progress but I'm a bit confused by your answer? Is the HMD functional but SteamVR dispays the fullscreen error message simultaneously? Sometimes the behavior I just describe can occur signialing that that something is forcing the GPU to drive the HMD at the same speed as your primary monitor, usually windows, bios, the display driver, or interference from the onboard graphics. Fixing this can really vary by system and display driver; laptop graphics are a minefield. I will talk to some our care team about ways we can better understand this occurance on laptops. It may be helpful to Google topics about "direct mode" as that may also be relevant in this case. 


David R

Technical Specialist - San Francisco, CA; Monday-Friday

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andrewtric
Explorer

Re: Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

Hi @VibrantNebula Yes I've googled and tried to run the STEAM VR in direct mode, and yes I made it once (for about 10 minutes of play)! And once I restarted the machine, it gone back to this error 202. 

 

I've made my screen an extended display, so the computer can detect the VR as a secondary display, but the Compositor still appeared at the same screen, so no matter how i click on it, I still cant make it full screen...

 

Do you think its something to do with my graphic card? (You can see it runs on my Intel build in graphic card but not my NVDIA graphic card...) Working with Microsoft support team now checking how to get the Steam/ VR run on my NVDIA graphic card

htc vive pro to nvdia graphic card.PNG

andrewtric
Explorer

Re: Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

So yea, the 'COMPOSITOR IS NOT FULLSCREEN' kept poping out, even if i switched to DIRECT  MODE (It works once! Pretty sure theres something can be done) and then after I restarted it all back to normal.

 

Saw some posts around the internet saying clicking on the screen and I've tried that too.

 

This is my last barrier for the VR trip! Hopefully can sort this out soonest!

andrewtric
Explorer

Re: Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

Yes the HMD is functional, and I've played a little game for 10minutes, and its amazing! But then its all not functioning again (202 error).
 
What I seen is the screen below- (My projection was set to be an EXTENDED mode) but strangely this Compositor still stucked in my main screen here) 
202 02.PNG
 
So my display was set to extended mode as below:
display.PNG
 
So when i did a print screen, it shown two screens (I think the extended screen on the right is the VIVE PRO screen). For some reason, the COMPOSITOR stucked with my main display and not going to the right! and no matter how I clicked on the compositor windows, o r move my mouse to the right and trying to click on it... it doesn't seems working.
Screenshot (2).png
Vive Staff

Re: Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

@andrewtric, does it not just work in primary mode? Typically, a Vive shouldn't be recongized as a monitor and "PC monitor only" is the only option you'd use. 


David R

Technical Specialist - San Francisco, CA; Monday-Friday

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andrewtric
Explorer

Re: Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

Hi @VibrantNebula

 

Yes I always in extended mode, if I am on 'PC SCREEN ONLY' the error message below will appear:

mirror display detected.PNG

andrewtric
Explorer

Re: Microsoft Surface Book 2 to HTC VIVE PRO HMD KIT- HELP HELP HELP!

And eventually I've got the thing work with extended screen setting, but weird that when I got a print screen this is what happened:

 

Screenshot (39).png