11-01-2017 10:07 PM
Hi, I just picked up my Vive today. I understand I'm supposed to receive a free copy of Fallout 4 VR with it. Does anyone know how I'm supposed to receive this? I don't see a code and I didn't get an email. Are they just sending them out at a later date or?
11-02-2017 03:11 PM
Hi there @Aztechnology - it depends on where you purchased your Vive from. In theory, there's a code inside the box. Depending on when the Vive was shipped to a retailer though, that code might not be there.
If you picked it up directly from a retailer, they may have a stock of codes - go back to them and ask for it. The code will be a ten-digit code consisting of numbers and letters. That's redeemed on vive.com/code. We have an in-depth FAQ on that here.
If you bought from Vive.com directly, you should have been emailed the code - check spam. If you bought from another online retailer, it's possible they need to email you too.
If you have continuing issues with the code, come back here and we'll help you get sorted out.
11-02-2017 04:31 PM
Great. You should get the code in the box. If you have any trouble, please PM me here about it.
11-02-2017 06:40 PM
Yup, sure enough, it was under all the base station stuff, just had to peel back a couple of layers and dig deep enough. Thanks!
11-09-2017 01:03 AM
Hello, I'm a new user of HTC VIVE and my question is, when it opens Fallout 4 on Steam ?, I put the code but it does not download, says it has not been released yet.
11-21-2017 05:05 PM
That's because it hasn't been released yet. Currently, the release date is December 12th.
12-12-2017 06:46 PM
@v3nd3774, It's a two step process. Inside the box there is a promo code card in the same compartment as your link box. You'll redeem that code and then select which promo bundle you'd like (in this case FO4) and then you'll see the appropriate Steam key. We also email you this Steam key in case you miss it.
The promo card looks like this.
Technical Specialist; San Francisco, CA
12-25-2017 02:41 AM
I just purchased a Vive unit from a MicroCenter store yesterday and there was no Fallout 4 code in the box. I called them and asked if they happen to have a list of them at the store like another reply in this post suggested but nobody there was aware of any codes either. Is this something I can email support my serial number and copy of my receipt to abtain a code?