05-14-2018 06:27 PM
sent my deluxe audio strap in for repair but do not know when I'll receive it back.
Chatted with Gary Williams and he was going to escalate the case to vive's case management team.
Pretty upset that I have had no answer at all.
05-15-2018 10:48 AM
Please PM me with your RMA and I'll take a look.
05-15-2018 10:57 AM - last edited on 05-15-2018 11:25 AM by Synthesis
[personal & production information removed]
Have talked to several people but have not gotten an answer yet
Would appreciate your help
05-15-2018 11:26 AM
Hi Martin, please do not post private information such as your serial number, email, phone number or ticket numbers on these public forums. Please PM me with that information instead.