Vive / Viveport FAQ: Where do I get the free/bundled games with my Vive? How do I redeem the codes?

Vive Staff

Re: Vive / Viveport FAQ: Where do I get the free/bundled games with my...

@Doubster

 

Can you show me what part of the app you're looking at in a screenshot?

Thanks,

-John C

"Welcome to the desert of the real."
Doubster
Contributor

Re: Vive / Viveport FAQ: Where do I get the free/bundled games with my...

Nevermind, I started up my pc today and they were all there, must have just needed a reboot.

Sorry to bother you.

Vive Staff

Re: Vive / Viveport FAQ: Where do I get the free/bundled games with my...

@Doubster

 

Glad it's working!

Have a great rest of your week,

-John C

"Welcome to the desert of the real."
Zone61_perso
New Arrival

Re: Vive / Viveport FAQ: Where do I get the free/bundled games with my...

Hi. at the step #3 here the error message appear :

Access Denied

You don't have permission to access "/D/1901/487209/000/vr-prod-origin-web-aps1.cshtc-vr.com/redeem" on this server.

Reference #18.170bf748.1506178992.2472708

Someone have solution??

ameiza
Contributor

Re: Vive / Viveport FAQ: Where do I get the free/bundled games with my...

Hi, code redeem is not working for me. I go to vive.com/code, type the code, click the captcha and then I get "Code [redacted] is invalid, Please check your code and try again." I tried all lower case and upper case, typing the cases just as the code is written and I still get the same message. My code says it's redeemable by 12/31/2018 so it should still work. My code came inside the box in a black brochure. What am I doing wrong?

Highlighted
Community

Re: Vive / Viveport FAQ: Where do I get the free/bundled games with my...

Hi @ameiza, I'll PM you to try and sort this out.

Stephen 'Rockjaw' Reid
- Community Wrangler
SilverDanger
Contributor

Re: Vive / Viveport FAQ: Where do I get the free/bundled games with my...

my code says that is invalid Smiley Sad

Vive Staff

Re: Vive / Viveport FAQ: Where do I get the free/bundled games with my...

@SilverDanger, PM rockjaw as well and he can help get you sorted. 


- David R

Technical Specialist; San Francisco, CA

Renzsickle
Contributor

Re: Vive / Viveport FAQ: Where do I get the free/bundled games with my...

Does anyone know if the current VR bundle (Fallout 4 VR) applies to Vive's purchased from brick and mortar stores or just Vive's online store?

DarthKegRaider
Explorer

Re: Vive / Viveport FAQ: Where do I get the free/bundled games with my...

I sure hope so!  Literally paid for my Vive 30 minutes ago, delivery in 2 days time.  I've emailed the webform off, and I'm kind of keen that this can be sorted for excitable new customers!  I'll gladly send the company off my serial numbers (when i get the thing) and my receipt to verify that I just bought one.

Vive Staff

Re: Vive / Viveport FAQ: Where do I get the free/bundled games with my...

@Renzsickle: It does apply to both(while supplies last). You will get a code inside the box and instructions on how to redeem it.

Renzsickle
Contributor

Re: Vive / Viveport FAQ: Where do I get the free/bundled games with my...

Cool! I may pick one up tomorrow then.

SilverDanger
Contributor

Re: Vive / Viveport FAQ: Where do I get the free/bundled games with my...

I got my issue fixed Smiley Very Happy thanks

ameiza
Contributor

Re: Vive / Viveport FAQ: Where do I get the free/bundled games with my...

Thank you very much @Rockjaw for an awesome job sorting out the issue with the code! Smiley Very Happy Heart

Vive Staff

Re: Vive / Viveport FAQ: Where do I get the free/bundled games with my...

Glad our team could help!

"Welcome to the desert of the real."
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