Vive Trackers 2 Day Shipping - No Update

HareyMon1
Contributor

Vive Trackers 2 Day Shipping - No Update

3 days ago I orderd three trackers with 2 day shipping & I havent received an email notification & or an update on the HTC Store. I'm still seeing "Order Status: Pending Fulfillment." I have a friend near me who ordered the same day & he's already received his trackers so I'm a little dissapointed. Thank you staff if you can look into this.

Vive Staff

Re: Vive Trackers 2 Day Shipping - No Update

@HareyMon1

 

Please PM me your order number.


Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
HareyMon1
Contributor

Re: Vive Trackers 2 Day Shipping - No Update

I received my tracking info this morning. Please disregard.
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