UK wireless adapter order stuck in “in process”

JonStatt
Contributor

UK wireless adapter order stuck in “in process”

My order for the wireless adapter seems to be stuck! I ordered in early September and got a notification that shipping would be 8th of October. A credit card auth was taken mid last week and the order status changed to “in process”.....but then nothing!

Anyone else? Super frustrating as local stockists have had stock free for those who had not preordered and I can’t get a clear answer on when mine will dispatch.
Vive Staff

Re: UK wireless adapter order stuck in “in process”

@JonStatt. orders only started shipping on Monday and are being shipped at the fastest possible rate by our regional fulfillment centers. Your can ping that EU team if you have order specific inquiries here. There's a good shot the shipment has already progressed as of my post. 


David R

Technical Specialist - San Francisco, CA; Monday-Friday

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JonStatt
Contributor

Re: UK wireless adapter order stuck in “in process”

Thanks for the reply. Unfortunately it’s not good news. I spoke to the online chat for the UK and apparently the stock number expected didn’t arrive. If I had known this I could have bought it on Monday from a local retailer that had free stock. I am now told I will have to wait several more weeks for a preorder placed early September. Smiley Sad