Shipping ETA?

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Bedevo
New Arrival

Shipping ETA?

Does anyone know how long it takes to fulfill an order (standard Vive Setup)?
I ordered my Vive a couple days ago and haven’t gotten confirmation of shipping yet. I have been reading about back-order issues this past couple months and am wondering if I should be expecting the same issues in June....
Mahqa
New Arrival

Re: Shipping ETA?

I ordered my standard Vive last week and am still waiting on a shipping confirmation. It simply says "Pending Fulfillment" when I check order status. Dang glad I didn't shell out the extra $30 for 2-day. 

Vive Staff

Re: Shipping ETA?

@Mahqa

 

Please PM me your order number and I'll take a look.

Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
JoeNightmare
New Arrival

Re: Shipping ETA?

Likewise, i understand if you just have to wait for replinishment, i just wish they'd give a bit of notice. Sadly though i did pay for the 2-day shipping T.T

mrkat
New Arrival

Re: Shipping ETA?

Get a refund for the 2 day shipping just got done talking to support about it