How do I get my voucher code for Fallout 4 VR?

BreededSuperior
New Arrival

Re: How do I get my voucher code for Fallout 4 VR?

I went to the link provided: https://store.vive.com/code/global/sales/guest/form
Still only see the 2-Month Viveport subscription, but nothing for Fallout 4 VR. I ordered my HTC Vive on March 21st While Fallout 4 VR and 2-Month Viveport Sub was bundled with the HTC Vive. Any help getting me Fallout 4 VR as promised, would be greatly appreciated.

Vive Staff

Re: How do I get my voucher code for Fallout 4 VR?

@BreededSuperior
Please PM me your order number and a screenshot of that URL.

Thank you,

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
CIMULATEDVR
Settler

Re: How do I get my voucher code for Fallout 4 VR?

I am having the same issue.

Vive Staff

Re: How do I get my voucher code for Fallout 4 VR?

@CIMULATEDVR

 

Please PM me with your order if you haven't already.

Thanks

-John C

"Welcome to the desert of the real."

If your base station has a Fault 02/03 error or a red light or both, the ONLY solution is to contact our support on vive.com and set up an RMA. There is no user fix for this issue.

Vive Care Operating Hours: 9am to 6pm PST, M-F
tlaloc86
New Arrival

Re: How do I get my voucher code for Fallout 4 VR?

Hi, I am having the same issue. I sent a PM with the requested info. Please let me know if I need to send anything else. Thanks in advance!

CIMULATEDVR
Settler

Re: How do I get my voucher code for Fallout 4 VR?

I purchased my headset from Amazon. What can I send you?
CIMULATEDVR
Settler

Re: How do I get my voucher code for Fallout 4 VR?

and how do you pm?

blklatino92570
Contributor

Re: How do I get my voucher code for Fallout 4 VR?

me too. i bought mine from amazon last month and barely installed it yesterday and no code. tell me what i need to send over and how.

RSAMWISE
New Arrival

Re: How do I get my voucher code for Fallout 4 VR?

Yeah there's no fallout 4 card in my box, but the offer was still promoted on amazon when I bought it. order #111-301606-07711438

Jej
New Arrival

Re: How do I get my voucher code for Fallout 4 VR?

Hello,

 

Same here. I used my redeemed code, obtained 2 months on VivePort, but I ordered a Vive with 2 months + Fallout. My seller advise me to directly see with HTC.

Is the code same for Fallout and Viveport Subscription ? Is there 2 different cards ?

 

Thanks for your help.

CIMULATEDVR
Settler

Re: How do I get my voucher code for Fallout 4 VR?

my amazon code - [personal information removed]

CIMULATEDVR
Settler

Re: How do I get my voucher code for Fallout 4 VR?

i bought two headsets under that order. [personal information removed]

NamiKage01
New Arrival

Re: How do I get my voucher code for Fallout 4 VR?

I recently ordered my vive through walmart.com, I found the code in the bottom of the box but I redeemed it for the subscription thinking that it came with it as it was the only option. Is there any way of rectifying this error?

Vive Staff

Re: How do I get my voucher code for Fallout 4 VR?

@NamiKage01, I've PMed you 

 


David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

blklatino92570
Contributor

Re: How do I get my voucher code for Fallout 4 VR?

If we purchased this product before fallout 4 promotion ended then we are entitled to the game no matter when we submit the code. I don't understand why is it a issue trying to get the correct code to redeem a product that was part of a promotion that was paid for.