FAQ - Viveport Subscription

Danspiral
New Arrival

Re: FAQ - Viveport Subscription

I have this issue too and it's frustrating. I've only goty a handful of days to play with this thing and have the same old games that I didn't really enjoy so much locked in from when I was busy with work. . . is making me want to drop the service. 

Vive Staff

Re: FAQ - Viveport Subscription

@Danspiral


I believe Rockjaw can help you with that. Send him a PM if you would, please.

Thank you,

-John C

"Welcome to the desert of the real."
martindell61
Pioneer

Re: FAQ - Viveport Subscription

cannot subscribe to viveport/  you all will not accept my discover card.  I contacted discover and they told me to contact Viveport.  I really want to subscribe though.

Community

Re: FAQ - Viveport Subscription

Hi @martindell61, I'll check with our payment provider on Discover. In the interim, if you have another card you might want to try that?

 

EDIT: Checking with our payment provider, it appears we don't accept Discover directly. You might be able to use Discover to put funds into an electronic payment provider (eg Paypal) as an alternative.

Stephen 'Rockjaw' Reid
- Community Wrangler
martindell61
Pioneer

Re: FAQ - Viveport Subscription

ok    thats why------I'll use another card then

thanks for checking

martindell61
Pioneer

Re: FAQ - Viveport Subscription

has anyone tried the game---Obscura

a horror VR game--wanted to ask before I got it

514m3353b3t4
New Arrival

Re: FAQ - Viveport Subscription

Once I have selected a game for a subscription period, can that game be carried over to the next period?

Also, once a game has been added to your catalogue list, will it remain there or will it be removed at a later date?

 

Vive Staff

Re: FAQ - Viveport Subscription

@514m3353b3t4

 

1. Yes. You can keep selecting the same game for multiple periods
2. You will select 5 titles each month, titles which are no longer selected are no longer accessible. (Unless you buy them or select them again later.)

Thanks,

-John C

"Welcome to the desert of the real."
Vive Staff

Re: FAQ - Viveport Subscription

@514m3353b3t4,

Adding onto Synthesis' response, developers have full control over how their content is published and can delist their content if they desire... Occasionally we step in and delist content if it does not meet the standards of the platform (i.e. it is malfunctioning or poses a security risk to consumers). That said, if you buy content on Viveport and a developer delists that content, you still own that content forever and will always be able to download the most recent update provided to us. 


- David R

Technical Specialist; San Francisco, CA

Antonio
New Arrival

Re: FAQ - Viveport Subscription

Hi,

If I buy a 3 months subscription, what happens to the downloaded games once the 3 months are expired? They remains playable?

Thank you

Vive Staff

Re: FAQ - Viveport Subscription

@Antonio

 

The 5 games you selected for your subscription at that time will no longer be playable (until you renew your subscription or purchase them directly)

Thank you,

-John C

"Welcome to the desert of the real."
wtb23
New Arrival

Re: FAQ - Viveport Subscription

The "5 games/apps per month" model doesn't make any sense to me. It weights every game/application the same. Since there are no previews, you could end up with 5 programs on the level of simple phone apps, or you could end up with 5 serious and actual games. 

When you use the similar service for Playstation or Xbox, your subscription gives you access to their library, period, with no restrictions. I don't understand why this doesn't do the same.

Highlighted
Community

Re: FAQ - Viveport Subscription

Simply put, Vive does not have the install base of PlayStation or Xbox. Vive has been in existence for under two years, Viveport just over one; PlayStation and Xbox have been around much longer, along with their corresponding online services. We feel as it stands, given the market, Viveport Subscription is a great deal.

 

As for the quality of apps, we'd obviously encourage you to ask others, read reviews and post your own to help everyone find the best experiences.

Stephen 'Rockjaw' Reid
- Community Wrangler
ekyu
Contributor

Re: FAQ - Viveport Subscription

Same issue as @Inkdependence here Smiley Sad

Community

Re: FAQ - Viveport Subscription

@ekyu - you're having trouble selecting titles? Can you confirm whether you're trying to select on the web, or in the PC client? If the client, can you confirm which version you're running? (It will be in the Settings tab, or click the cog at the top right.)
Stephen 'Rockjaw' Reid
- Community Wrangler
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