FAQ - Viveport Subscription

Danspiral
New Arrival

Re: FAQ - Viveport Subscription

I have this issue too and it's frustrating. I've only goty a handful of days to play with this thing and have the same old games that I didn't really enjoy so much locked in from when I was busy with work. . . is making me want to drop the service. 

Highlighted
Vive Staff

Re: FAQ - Viveport Subscription

@Danspiral


I believe Rockjaw can help you with that. Send him a PM if you would, please.

Thank you,

-John C

"Welcome to the desert of the real."
martindell61
Explorer

Re: FAQ - Viveport Subscription

cannot subscribe to viveport/  you all will not accept my discover card.  I contacted discover and they told me to contact Viveport.  I really want to subscribe though.

Community

Re: FAQ - Viveport Subscription

Hi @martindell61, I'll check with our payment provider on Discover. In the interim, if you have another card you might want to try that?

 

EDIT: Checking with our payment provider, it appears we don't accept Discover directly. You might be able to use Discover to put funds into an electronic payment provider (eg Paypal) as an alternative.

martindell61
Explorer

Re: FAQ - Viveport Subscription

ok    thats why------I'll use another card then

thanks for checking

martindell61
Explorer

Re: FAQ - Viveport Subscription

has anyone tried the game---Obscura

a horror VR game--wanted to ask before I got it

514m3353b3t4
New Arrival

Re: FAQ - Viveport Subscription

Once I have selected a game for a subscription period, can that game be carried over to the next period?

Also, once a game has been added to your catalogue list, will it remain there or will it be removed at a later date?

 

Vive Staff

Re: FAQ - Viveport Subscription

@514m3353b3t4

 

1. Yes. You can keep selecting the same game for multiple periods
2. You will select 5 titles each month, titles which are no longer selected are no longer accessible. (Unless you buy them or select them again later.)

Thanks,

-John C

"Welcome to the desert of the real."
Vive Staff

Re: FAQ - Viveport Subscription

@514m3353b3t4,

Adding onto Synthesis' response, developers have full control over how their content is published and can delist their content if they desire... Occasionally we step in and delist content if it does not meet the standards of the platform (i.e. it is malfunctioning or poses a security risk to consumers). That said, if you buy content on Viveport and a developer delists that content, you still own that content forever and will always be able to download the most recent update provided to us. 


- David R

Technical Specialist; San Francisco, CA

Antonio
New Arrival

Re: FAQ - Viveport Subscription

Hi,

If I buy a 3 months subscription, what happens to the downloaded games once the 3 months are expired? They remains playable?

Thank you

Vive Staff

Re: FAQ - Viveport Subscription

@Antonio

 

The 5 games you selected for your subscription at that time will no longer be playable (until you renew your subscription or purchase them directly)

Thank you,

-John C

"Welcome to the desert of the real."
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