09-12-2017 03:58 PM
I have this issue too and it's frustrating. I've only goty a handful of days to play with this thing and have the same old games that I didn't really enjoy so much locked in from when I was busy with work. . . is making me want to drop the service.
09-12-2017 04:00 PM
I believe Rockjaw can help you with that. Send him a PM if you would, please.
10-15-2017 09:16 PM
cannot subscribe to viveport/ you all will not accept my discover card. I contacted discover and they told me to contact Viveport. I really want to subscribe though.
10-16-2017 11:24 AM - edited 10-16-2017 02:59 PM
Hi @martindell61, I'll check with our payment provider on Discover. In the interim, if you have another card you might want to try that?
EDIT: Checking with our payment provider, it appears we don't accept Discover directly. You might be able to use Discover to put funds into an electronic payment provider (eg Paypal) as an alternative.
10-17-2017 01:54 PM
Once I have selected a game for a subscription period, can that game be carried over to the next period?
Also, once a game has been added to your catalogue list, will it remain there or will it be removed at a later date?
10-17-2017 02:05 PM
1. Yes. You can keep selecting the same game for multiple periods
2. You will select 5 titles each month, titles which are no longer selected are no longer accessible. (Unless you buy them or select them again later.)
10-17-2017 02:20 PM
Adding onto Synthesis' response, developers have full control over how their content is published and can delist their content if they desire... Occasionally we step in and delist content if it does not meet the standards of the platform (i.e. it is malfunctioning or poses a security risk to consumers). That said, if you buy content on Viveport and a developer delists that content, you still own that content forever and will always be able to download the most recent update provided to us.
Technical Specialist; San Francisco, CA
7 hours ago
The 5 games you selected for your subscription at that time will no longer be playable (until you renew your subscription or purchase them directly)