07-01-2017 02:58 PM
Does anyone have news as to when the Deluxe Audio Strap will be back in stock and available to buy again? I check for news on it and check vive.com, the Microsoft Store, Amazon, Newegg, and Fry's almost every day, but so far haven't found any info on when it will be back in stock.
It seems like this is most likely due to the foam issue, but I have no way of confirming. Anyone out there with some info? I, and I'm sure (10's of ) thousands of other people, would love to get our hands on one as soon as possible.
07-03-2017 10:00 AM
As I understand it, @SandmaN, some adjustments are being made to the Deluxe Audio Strap, but I've got no timeline on when it will be available again. If we do get information we'll share it here.
07-05-2017 07:56 PM
I certainly hope that any improvements and adjustments also apply to those of us who took the leap of faith and bought the DAS on day one, as I did.
Either by user upgradable parts shipped out, or an outright exchange.
The Steam Summer Sale just had a whack-load of high intensity VR on sale, some of which are considered to be high cardio titles....and I stocked up.
Even though I wear a sweat wicking skull cap under my HMD straps, it'd be nice to know my foam isn't gonna be crumbling away.
Please post info ASAP as it becomes available.
07-08-2017 04:45 PM
07-09-2017 09:36 AM
07-10-2017 08:12 AM
Have you considered the possibility that others might want to get their hands on the deluxe audio strap? Six straps are you serious? HTC says limited quantities are available. There should be a limit of one strap per customer.
07-10-2017 10:13 AM
Get em before the vultures descend
takes a while to wash 100,000 foam head straps huh
you know they are not throwing them in the trash
07-10-2017 11:15 AM
Hi CaTaPulT ,
Did you see that the "other" HMD can now be had for a HUGE discount now?
$549 all in with the motion controllers bundle if purchased directly.
If you were ever curious and considering picking one up, there's no better time.
I'm going to order a second one for myself....this is just too good of a deal to pass on.
Figured I'd give you the heads up.
Usually I wouldn't promote the competition on a site like this, but since HTC/Vive are being completely silent and not letting us early adopters of the "not so" Deluxe Audio Strap know how/if they are going to make things right, I could care less what they think.
07-10-2017 11:29 AM
07-10-2017 11:33 AM
@Kranky Pantz If you have problems with your DAS foam contact @jagibson or @Synthesis to schedule a replacement insert. You've been able to request a replacement for over a month at this point and we definitely made public announcements about your ability to do so.
The audio straps are back in stock for all markets as of today.
Technical Specialist; San Francisco, CA
07-10-2017 12:39 PM
Sorry but I haven't seen any official announcements which were obvious to us early adopters, definately not for over a month.
Was there an official sticky or pinned thread with a headline such as this here in the forums which stated that fact?
All I ever read, even up until last week that they were investigating the issue, with no ETA on a resolution, and that there were "adjustments" being made.
In the end, what improvements have been made to the new straps we'll be receiving, or were they simply washed, as another poster had jokingly mentioned?
I will contact the appropriate department now that you say it's fine to do so.
07-10-2017 12:56 PM
No worries, figured I'd give you the heads up, since there are differences between the HMD's.
BTW, it sounds as though you are holding off on a new HMD based on what you've already experienced with the Vive and that 4k'ish Pimax one.
Trust me, the one on sale now is much closer to what the criteria you have stated you are looking for.
True 4K is going to require much more PC than most people already have in their possession.
Either way, figured I'd let a fellow user who dabbles in cockpit style games/sims know about the recent price drop/sale.
P.S. Did you stock up on VR games during this last Steam Summer Sale?
I got a ton, which is why I'm grabbing another HMD to use for the living room PC....sort of a social thing and also one for workout/cardio based games.