10-02-2017 08:04 AM
Hi, my sales/subscription report data is not updating as I have been contacted in forums from users that have played my game through subscription and have a review but still the data in all months is showing 0?
10-02-2017 01:54 PM
We seem to have similar issues!
Same here, my subscription revenue seems to only show up around 2 months after the month of sale (e.g. all the revenue for march shows up in one go around late may).
Though this doesn't seem to be consistent, as some months the revenue has shown up in less than 2 months, and in the most recent month ive still got almost 3 months worth of empty subscription data.
Are there any Viveport employees that would like to detail how this system works? as it seems quite inconsistent.
Any info would be appreciated.