Sales / subscription report data not showing

joeysipos
Contributor

Sales / subscription report data not showing

Hi there. On our sales report there is no data for our game Glider Island VR under subscriptions... And acording to the leaderboards there are all kinds of people playing the game for a couple months. Is there something wrong or does it take like 2 or 3 months to process the data? Because I see no data for March, Feb, Jan. Although I noticed December shows up...

Community

Re: Sales / subscription report data not showing

You're correct - there is a delay. I'd have to double-check but I believe it's two months between data and report. In this case, you're seeing December because there are two full months (Jan/Feb) between then and now. In April, you should start seeing January reports.

 

I believe we're working on decreasing that delay. We're certainly working on improving reporting.

Stephen 'Rockjaw' Reid
- Community Wrangler

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joeysipos
Contributor

Re: Sales / subscription report data not showing

ah ok, thanks for the reply! Yes, would be nice to see the data sooner. Glad to hear your team is working on it. Thanks Smiley Happy