50001 on achievements

GothamCity
Contributor

50001 on achievements

Im trying to get viveport achievements set up in my app, and I've been having trouble with pulling information on unlocked achievements.  I run init, and is ready, downloadstats and get achievements.  During which I can debug out my viveport userId, userName, and userAvatarUrl.  However I dont download any achievements and get error code 50001.  Anyone know whats going on?

jeffries7
Contributor

Re: 50001 on achievements

I'm having the same issue. I've followed the docs to the letter and not quite sure what is wrong.

GothamCity
Contributor

Re: 50001 on achievements

I dont know if this will help you but the documentation says that it could be one of two things 

  1. Please use correct account name / password to login again.
  2. Please use correct VIVEPORT ID / VIVEPORT KEY for your content.

https://developer.viveport.com/documents/sdk/en/errorhandle.html#trouble-shooting-table

Double checking my app id, dosent work, but i am having trouble finding where I would put in my viveport key.

jeffries7
Contributor

Re: 50001 on achievements

I was previously using a different account to test on, i've just switched to be on the admin account and no changes.

 

The viveport key is only used if you're doing a DRM check, which i'm currently not.

GothamCity
Contributor

Re: 50001 on achievements

thanks for the info
Vive Staff

Re: 50001 on achievements

@yakingkuo @Continent


David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Vive Staff

Re: 50001 on achievements

Hi @GothamCity

 

First, I would like to clarify the problem you got first. 

You call Api.Init(), UserStats.IsReady() works fine, but call UserStats.DownloadStats() got error 50001, right? 

If yes, please help check
1. You copy correct "Viveport ID" to your code from your developer console , like attached,

2. Use your developer account to login VIVEPORT .

Then try it again.

Vive Staff

Re: 50001 on achievements

Bump

 @GothamCity


David R

Technical Specialist - San Francisco, CA; Monday-Friday

Click here to send me a PM

Vive Staff

Re: 50001 on achievements

Hi @jeffries7:

 

The issue is fixed? 

 

Regards.