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Vive Tracker dongle supported on Windows 7?

Contributor

Vive Tracker dongle supported on Windows 7?

[ Edited ]

On Windows 7 My dongle dock shows up as USB5734 COM Port (COM3) when plugged into USB 2.0 port. When plugged into USB3.0 port I get USB device not recognized. Also no watchman dongle device shows up like it does under windows 10

3 REPLIES
Vive Staff

Re: Vive Tracker dongle supported on Windows 7?

What motherboard do you have? Sometimes Asus 3.0 USB doesn't always play nice with Vive stuff.

If that's not it, we can dig in a bit more.

Thanks,

-John C

"Welcome to the desert of the real."
Contributor

Re: Vive Tracker dongle supported on Windows 7?

[ Edited ]

Hi my Motherbaord is MSI Z170A XPower Gaming Titanium Edition (MS-7968). I think this is a device driver issue as the device does hsow up under Windows 10

Vive Staff

Re: Vive Tracker dongle supported on Windows 7?

@rgjones33

Did you ever get this figured out? 


- David R

Technical Specialist; San Francisco, CA